Data Retention Policy
Last updated: 30 Sep 2025
At Antariksha Digitech Private Limited (“Company”, “we”, “our”, “us”), we are committed to ensuring
that personal and business data entrusted to us is handled with the highest standards of transparency,
fairness, and accountability. This Data Retention Policy explains what data we retain, why we retain it,
how long we retain it, and how we securely dispose of it when no longer needed.
This Policy should be read alongside our Privacy Policy and Terms & Conditions.
1. Objectives of This Policy
Ensure compliance with applicable laws including the Digital Personal Data Protection Act, 2023, the IT Act, 2000, and industry best practices.
Protect personal data from unauthorized access, misuse, or accidental loss.
Retain data only as long as necessary for business, legal, and contractual obligations.
Provide transparent information to clients, partners, and users regarding data retention.
2. Categories of Data We Collect and Retain
Client & Account Information: Name, email, phone, company details. Purpose: Account creation, service delivery, support. Retention: Engagement + 7 years.
Financial & Transaction Records: Payment confirmations, invoices, receipts. Purpose: Compliance, audits, anti-fraud. Retention: 7 years.
Consultancy & Advisory Deliverables: Reports, contracts, working papers. Purpose: Evidence, audit, disputes. Retention: 5 years post-completion.
Training & Certification Data: Enrollment, attendance, certificates. Purpose: Certification validation. Retention: 3 years.
Technology & Integration Data: API logs, error/debug logs. Purpose: Service continuity, compliance. Retention: 18 months.
Marketing & Communication Data: Email preferences, consent records. Purpose: Marketing, updates. Retention: Until consent withdrawal.
Support & Query Records: Emails, chats, tickets. Purpose: Support, disputes. Retention: 24 months.
Legal & Compliance Records: Contracts, NDAs, regulatory filings. Purpose: Compliance, governance. Retention: 7–10 years.
3. Data Retention Principles
Purpose Limitation: Data is retained only for the purpose collected.
Storage Limitation: Personal data is not kept longer than necessary.
Security: Retained data is stored securely with encryption and access controls.
Review Cycle: Retention schedules are reviewed annually.
4. Data Deletion & Anonymisation
Secure Deletion: Electronic data is permanently deleted using standard methods.
Physical Records: Printed material is shredded securely.
Anonymisation: Personal identifiers removed; data may be retained in anonymised form.
Audit Logging: Deletion actions are logged for accountability.
5. Exceptions to Standard Retention
Legal Requirement: Compliance with statutory obligations.
Litigation Hold: Data required for ongoing or anticipated legal proceedings.
Fraud Prevention: To prevent misuse or financial fraud.
Client Contractual Obligations: If contracts mandate extended retention.
6. Rights of Individuals
Request access to personal data retained by us.
Request correction of inaccuracies.
Request deletion of personal data, subject to legal and contractual obligations.
Withdraw consent for data processing (where applicable).
7. Policy Review & Updates
Reviewed annually or as required by changes in law, regulation, or business practices.
Updates posted on this page; significant changes notified via email or website notice.
8. Contact Us
Data Protection / Grievance Officer
Antariksha Digitech Private Limited
E-406, Ground Floor, Greater Kailash 2, New Delhi – 110048, India
Email: support@antarikshadigitech.com